Shipping & Returns

New Zealand Delivery (Tracked)

New Zealand orders are delivered via signature required couriers. If the recipient is not there, the courier will leave a card with contact details to contact and reschedule re-delivery.

Please note, we do not deliver to Post Office Boxes.
Items are targeted to be delivered within 2-3 working days.
For large orders or special requests please contact us directly for freight costs before placing your order.

New Zealand Wide
1-5 unit order NZD$ 5.50
Rural Delivery additional NZD$ 4.50

International Delivery (Tracked)

All international target delivery times are 7-15 working days. This does not take into account any delays with customs, or freight forwarders in the destination country.

Australia
Economy Tracked Courier 1-5 unit order NZD$ 32.00
Economy Untracked 1-5 unit order NZD$ 18.00

South Pacific
Economy Tracked Courier 1-5 unit order NZD$ 57.00
Economy Untracked 1-5 unit order NZD$ 24.50

Asia
Economy Tracked Courier 1-5 unit order NZD$ 62.00
Economy Untracked 1-5 unit order NZD$ 32.00

North America, Europe
Economy Tracked Courier 1-5 unit order NZD$ 64.00
Economy Untracked 1-5 unit order NZD$ 36.00

Rest of World
Economy Tracked Courier 1-5 unit order NZD$ 65.00
Economy Untracked 1-5 unit order NZD$ 36.80

For larger orders or special requests please contact us directly and freight costs before placing your order.

Customs Requirements

New Zealand law requires us to attach custom documentation to all international packages including a description of the goods and stating the cost. As we have no control over any Customs or import charges levied once the package reaches your country, these additional charges must be borne by you. You may want to contact your local customs office for further information.

Privacy Statement

The personal information you provide to us will be used to ship our products to you and to contact you if necessary, for responding to your specific enquiry or mailing you product information, updates and offers.
We respect your privacy and we will not disclose any personal information (such as name, mailing address or e-mail address) contained in your e-mail to anyone, unless specifically requested in writing, by you.

Returns and Refunds – Consumer Guarantee

If, for some reason, you are not completely satisfied with your purchase, please contact us within 7 days of receipt of your item so that we can provide an appropriate remedy.

We do not have to provide a refund if you have changed your mind about a particular purchase. If your order has been damaged in transit please contact us immediately – info@scienza.co.nz

Currency Conversion

Scienza is a New Zealand based company, and all prices on this website are in New Zealand Dollars (NZD).

Security

Our Shopping Cart is protected by SSL encryption (secure sockests layer – the internet standard for secure transactions) to protect your credit card details, and this information will only be used for the purpose it was submitted for. We value your trust, and will make every effort to keep you as a valued customer.